All Systems Operational

Updated a few seconds ago

The SmartSurvey status page is updated when service issues are affecting multiple customers. If you are experiencing a service issue that has no status information on this page, please contact out support team by submitting a support ticket.

SmartSurvey Application




Operational

SmartSurvey Website




Operational

Survey Taking




Operational

Survey Taking (Custom Domains)




Operational

API




Operational

Reports & Exports




Operational

Email Services




Operational

SMS Services




Operational

System Emails




Operational

Help Site




Operational

External Services

History (Last 7 days)

Temporary MaintenancePlanned Maintenance

Description

We will be undertaking some system patches which will cause some momentary downtime lasting around 15-30 seconds. During that time, respondents will be held in a "please wait" screen before being allowed to continue with their response. API will return 503 error, and app may return a 500 error.


Components

SmartSurvey Application, Survey Taking, Survey Taking (Custom Domains), API


Locations

UK


Schedule

November 17, 2024 8:30PM - November 17, 2024 10:30PM GMT
November 17, 2024 8:30PM - November 17, 2024 10:30PM UTC



November 17, 2024 8:13PM GMT
November 17, 2024 8:13PM UTC
[Update] Started

November 17, 2024 9:03PM GMT
November 17, 2024 9:03PM UTC
[Update] Finished