Active Incident

Updated a few seconds ago

The SmartSurvey status page is updated when service issues are affecting multiple customers. If you are experiencing a service issue that has no status information on this page, please contact out support team by submitting a support ticket.

1

Active Incidents

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Upcoming Maintenances

1

Days Since Last Incident

AI Processing Degraded Performance

Incident Status

Degraded Performance

Components

AI Services

Locations

UK


May 15, 2026 4:59PM BST
May 15, 2026 3:59PM UTC
IDENTIFIED

We are currently experiencing some issues with our AI worker through Civo. We have are awaiting further information and will update this incident as we learn more.

SmartSurvey Application




Operational

SmartSurvey Website




Operational

Survey Taking




Operational

Survey Taking (Custom Domains)




Operational

AI Services




Degraded Performance

API




Operational

Reports & Exports




Operational

Email Services




Operational

SMS Services




Operational

System Emails




Operational

Help Site




Operational

SmartPolls




Operational

External Services

ANS/UKFast

AWS S3

Azure

Cloudflare

Firetext

Mailjet

MessageBird

MS Office365

Status.io

Webflow

Zapier

History

No incidents in the last 7 days