Planned Maintenance In Progress

Updated a few seconds ago

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0

Active Incidents

0

Upcoming Maintenances

27

Days Since Last Incident

Temporary MaintenancePlanned Maintenance

Description

We will be undertaking some system patches which will cause some momentary downtime lasting around 15-30 seconds. During that time, respondents will be held in a "please wait" screen before being allowed to continue with their response. API will return 503 error, and app may return a 500 error.

Components

SmartSurvey Application, Survey Taking, Survey Taking (Custom Domains), AI Services, API, Reports & Exports, Email Services, SMS Services

Locations

UK

Schedule

October 18, 2026 9:30PM - 10:30PM BST
October 18, 2026 8:30PM - 9:30PM UTC


October 18, 2026 10:02PM BST
October 18, 2026 9:02PM UTC
UPDATE

Starting...

SmartSurvey Application




Planned Maintenance

SmartSurvey Website




Operational

Survey Taking




Planned Maintenance

Survey Taking (Custom Domains)




Planned Maintenance

AI Services




Planned Maintenance

API




Planned Maintenance

Reports & Exports




Planned Maintenance

Email Services




Planned Maintenance

SMS Services




Planned Maintenance

System Emails




Operational

Help Site




Operational

SmartPolls




Operational

External Services

ANS/UKFast

AWS S3

Azure

Cloudflare

Firetext

Mailjet

MessageBird

MS Office365

Status.io

Webflow

Zapier

History

No incidents in the last 7 days