All Systems Operational

Updated a few seconds ago

The SmartSurvey status page is updated when service issues are affecting multiple customers. If you are experiencing a service issue that has no status information on this page, please contact out support team by submitting a support ticket.

SmartSurvey Application




Operational

SmartSurvey Website




Operational

Survey Taking




Operational

Survey Taking (Custom Domains)




Operational

API




Operational

Reports & Exports




Operational

Email Services




Operational

SMS Services




Operational

System Emails




Operational

Help Site




Operational

External Services

ANS/UKFast

AWS S3

Azure

Cloudflare

MS Office365

Mailjet

MessageBird

Status.io

Webflow

Zapier

History (Last 7 days)

Temporary MaintenancePlanned Maintenance

Description

We will be undertaking some system patches which will cause some momentary downtime lasting around 15-30 seconds. During that time, respondents will be held in a "please wait" screen before being allowed to continue with their response. API will return 503 error, and app may return a 500 error.


Components

SmartSurvey Application, Survey Taking, Survey Taking (Custom Domains), API


Locations

UK


Schedule

January 20, 2025 9:00PM - January 20, 2025 11:00PM GMT
January 20, 2025 9:00PM - January 20, 2025 11:00PM UTC


January 20, 2025 8:58PM GMT
January 20, 2025 8:58PM UTC
[Update] Starting...

January 20, 2025 10:23PM GMT
January 20, 2025 10:23PM UTC
[Update] Done