Active Incident

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The SmartSurvey status page is updated when service issues are affecting multiple customers. If you are experiencing a service issue that has no status information on this page, please contact out support team by submitting a support ticket.

1

Active Incidents

0

Upcoming Maintenances

0

Days Since Last Incident

AI Processing - CivoOperational

Incident Status

Operational

Components

AI Services

Locations

UK


November 9, 2026 10:53AM GMT
November 9, 2026 10:53AM UTC
IDENTIFIED

Our external provider is currently experiencing instability issues in processing our requests. Our team are monitoring the situation and we hope to have a stable service back soon.

SmartSurvey Application




Operational

SmartSurvey Website




Operational

Survey Taking




Operational

Survey Taking (Custom Domains)




Operational

AI Services




Operational

API




Operational

Reports & Exports




Operational

Email Services




Operational

SMS Services




Operational

System Emails




Operational

Help Site




Operational

SmartPolls




Operational

External Services

ANS/UKFast

AWS S3

Azure

Cloudflare

Firetext

Mailjet

MessageBird

MS Office365

Status.io

Webflow

Zapier

History

No incidents in the last 7 days