All Systems Operational

Updated a few seconds ago

The SmartSurvey status page is updated when service issues are affecting multiple customers. If you are experiencing a service issue that has no status information on this page, please contact out support team by submitting a support ticket.

0

Active Incidents

0

Upcoming Maintenances

0

Days Since Last Incident

SmartSurvey Application




Operational

SmartSurvey Website




Operational

Survey Taking




Operational

Survey Taking (Custom Domains)




Operational

AI Services




Operational

API




Operational

Reports & Exports




Operational

Email Services




Operational

SMS Services




Operational

System Emails




Operational

Help Site




Operational

SmartPolls




Operational

External Services

ANS/UKFast

AWS S3

Azure

Cloudflare

Firetext

Mailjet

MessageBird

MS Office365

Status.io

Webflow

Zapier

History (Last 7 days)

Partial disruption to US customersPartial Service Disruption

Incident Status

Partial Service Disruption


Components

SmartSurvey Application


Locations

US



October 27, 2026 12:53PM GMT
October 27, 2026 12:53PM UTC
INVESTIGATING

We are currently investigating an issue impacting our US customers. Further updates will be posted as we understand more.

October 27, 2026 2:56PM GMT
October 27, 2026 2:56PM UTC
RESOLVED

We identified the issue and were able to resolve it in full
EU hosting provider issuesService Disruption

Incident Status

Service Disruption


Components

SmartSurvey Application, Survey Taking, Survey Taking (Custom Domains), AI Services, API, Reports & Exports, Email Services, SMS Services, System Emails


Locations

EU



October 20, 2026 8:21PM BST
October 20, 2026 7:21PM UTC
INVESTIGATING

We're experiencing some downtime due to network issues with our hosting provider in the EU. We're waiting for an update from our provider.

October 20, 2026 8:52PM BST
October 20, 2026 7:52PM UTC
RESOLVED

All back to normal