All Systems Operational

Updated a few seconds ago

The SmartSurvey status page is updated when service issues are affecting multiple customers. If you are experiencing a service issue that has no status information on this page, please contact out support team by submitting a support ticket.

0

Active Incidents

0

Upcoming Maintenances

5

Days Since Last Incident

SmartSurvey Application




Operational

SmartSurvey Website




Operational

Survey Taking




Operational

Survey Taking (Custom Domains)




Operational

AI Services




Operational

API




Operational

Reports & Exports




Operational

Email Services




Operational

SMS Services




Operational

System Emails




Operational

Help Site




Operational

SmartPolls




Operational

External Services

History (Last 7 days)

SMS SendingPartial Service Disruption

Incident Status

Partial Service Disruption


Components

SmartSurvey Application


Locations

UK




June 26, 2026 2:14PM BST
June 26, 2026 1:14PM UTC
MONITORING

Please note: Our SMS provider Firetext are currently experiencing a degraded performance and we are being impacted by their incident. We are closely monitoring the incident and will provide updates when we can. You may also click the 'Firetext' link in our External Services below for updates.

June 27, 2026 3:29PM BST
June 27, 2026 2:29PM UTC
RESOLVED

This has now been resolved