All Systems Operational

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0

Active Incidents

1

Upcoming Maintenances

8

Days Since Last Incident

SmartSurvey Application




Operational

SmartSurvey Website




Operational

Survey Taking




Operational

Survey Taking (Custom Domains)




Operational

AI Services




Operational

API




Operational

Reports & Exports




Operational

Email Services




Operational

SMS Services




Operational

System Emails




Operational

Help Site




Operational

SmartPolls




Operational

Scheduled Maintenance

Core Infrastructure UpgradesPlanned Maintenance

Schedule

September 26, 2026 9:00PM - September 27, 2026 3:00AM BST
September 26, 2026 8:00PM - September 27, 2026 2:00AM UTC

Components

SmartSurvey Application, Survey Taking, Survey Taking (Custom Domains), AI Services, API, Reports & Exports, Email Services, SMS Services, System Emails, Help Site

Locations

UK, US

Description

We are performing this maintenance to upgrade our core infrastructure. During this time: • You will not be able to log in to your SmartSurvey account. • Respondents will be unable to complete surveys. They will see a message advising them to try again later. You will not need to take any action when the maintenance has been completed. Your SmartSurvey account and surveys for respondents will return to normal. Thank you for your patience and understanding. Bew wishes, The SmartSurvey Team

External Services

ANS/UKFast

AWS S3

Azure

Cloudflare

Firetext

Mailjet

MessageBird

MS Office365

Status.io

Webflow

Zapier

History

No incidents in the last 7 days