All Systems Operational

Updated a few seconds ago

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0

Active Incidents

0

Upcoming Maintenances

32

Days Since Last Incident

SmartSurvey Application




Operational


SmartSurvey Website




Operational


Survey Taking




Operational


Survey Taking (Custom Domains)




Operational


API




Operational


Reports & Exports




Operational


Email Services




Operational


SMS Services




Operational


System Emails




Operational


Help Site




Operational


SmartPolls




Operational


External Services

History (Last 7 days)

Temporary MaintenancePlanned Maintenance

Description

We will be undertaking some system patches which will cause some momentary downtime lasting around 15-30 seconds. During that time, respondents will be held in a "please wait" screen before being allowed to continue with their response. API will return 503 error, and app may return a 500 error.


Components

SmartSurvey Application, Survey Taking, Survey Taking (Custom Domains), API


Locations

UK


Schedule

January 21, 2026 9:15PM - January 21, 2026 11:00PM GMT
January 21, 2026 9:15PM - January 21, 2026 11:00PM UTC



January 21, 2026 9:12PM GMT
January 21, 2026 9:12PM UTC
UPDATE

Starting...

January 21, 2026 10:14PM GMT
January 21, 2026 10:14PM UTC
UPDATE

Done