Description

We will be performing this maintenance to upgrade our core infrastructure, on 26th/27th September 2026 at the following times.: * BST (UK) 26 September, 9:00 PM – 27 September, 3:00 AM * GMT/UTC 26 September, 8:00 PM – 27 September, 2:00 AM * US Eastern (EDT) 26 September, 4:00 PM – 10:00 PM * Singapore / Hong Kong (SGT/HKT) 27 September, 4:00 AM – 10:00 AM * Australia Eastern (AEST – Sydney/Melbourne) 27 September, 6:00 AM – 12:00 PM During this time: • You will not be able to log in to your SmartSurvey account. • Respondents will be unable to complete surveys. They will see a message advising them to try again later. You will not need to take any action when the maintenance has been completed. Your SmartSurvey account and surveys for respondents will return to normal. Thank you for your patience and understanding. Bew wishes, The SmartSurvey Team

Components

SmartSurvey Application, Survey Taking, Survey Taking (Custom Domains), AI Services, API, Reports & Exports, Email Services, SMS Services, System Emails, Help Site

Locations

UK, US

Schedule

September 26, 2026 9:00PM - September 27, 2026 3:00AM BST
September 26, 2026 8:00PM - September 27, 2026 2:00AM UTC