The SmartSurvey status page is updated when service issues are affecting multiple customers. If you are experiencing a service issue that has no status information on this page, please contact out support team by submitting a support ticket.
0
Active Incidents
0
Upcoming Maintenances
0
Days Since Last Incident
SmartSurvey Application
Operational
SmartSurvey Website
Operational
Survey Taking
Operational
Survey Taking (Custom Domains)
Operational
AI Services
Operational
API
Operational
Reports & Exports
Operational
Email Services
Operational
SMS Services
Operational
System Emails
Operational
Help Site
Operational
SmartPolls
Operational
External Services
MS Office365
History (Last 7 days)
EU hosting provider issuesService Disruption
Incident Status
Service Disruption
Components
SmartSurvey Application, Survey Taking, Survey Taking (Custom Domains), AI Services, API, Reports & Exports, Email Services, SMS Services, System Emails
Locations
EU
October 20, 2026 7:21PM UTC
October 20, 2026 7:52PM UTC
Temporary MaintenancePlanned Maintenance
Description
Components
SmartSurvey Application, Survey Taking, Survey Taking (Custom Domains), AI Services, API, Reports & Exports, Email Services, SMS Services
Locations
UK
Schedule
October 18, 2026 9:30PM - October 18, 2026 10:30PM BST
October 18, 2026 8:30PM - October 18, 2026 9:30PM UTC
October 18, 2026 9:02PM UTC
October 18, 2026 9:20PM UTC
