All Systems Operational

Updated a few seconds ago

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0

Active Incidents

0

Upcoming Maintenances

5

Days Since Last Incident

SmartSurvey Application




Operational

SmartSurvey Website




Operational

Survey Taking




Operational

Survey Taking (Custom Domains)




Operational

AI Services




Operational

API




Operational

Reports & Exports




Operational

Email Services




Operational

SMS Services




Operational

System Emails




Operational

Help Site




Operational

SmartPolls




Operational

External Services

History (Last 7 days)

AI Services DisruptedDegraded Performance

Incident Status

Degraded Performance


Components

AI Services


Locations

UK




August 3, 2026 11:28AM BST
August 3, 2026 10:28AM UTC
INVESTIGATING

We have seen a high level of errors related to AI processing which appear to be caused by one of our providers being unavailable. All AI processing should be considered offline.

August 4, 2026 11:41AM BST
August 4, 2026 10:41AM UTC
RESOLVED

The issue is now resolved