All Systems Operational

Updated a few seconds ago

The SmartSurvey status page is updated when service issues are affecting multiple customers. If you are experiencing a service issue that has no status information on this page, please contact out support team by submitting a support ticket.

0

Active Incidents

0

Upcoming Maintenances

6

Days Since Last Incident

SmartSurvey Application




Operational

SmartSurvey Website




Operational

Survey Taking




Operational

Survey Taking (Custom Domains)




Operational

AI Services




Operational

API




Operational

Reports & Exports




Operational

Email Services




Operational

SMS Services




Operational

System Emails




Operational

Help Site




Operational

SmartPolls




Operational

External Services

History (Last 7 days)

EU hosting provider issuesService Disruption

Incident Status

Service Disruption


Components

SmartSurvey Application, Survey Taking, Survey Taking (Custom Domains), AI Services, API, Reports & Exports, Email Services, SMS Services, System Emails


Locations

EU




October 20, 2026 8:21PM BST
October 20, 2026 7:21PM UTC
INVESTIGATING

We're experiencing some downtime due to network issues with our hosting provider in the EU. We're waiting for an update from our provider.

October 20, 2026 8:52PM BST
October 20, 2026 7:52PM UTC
RESOLVED

All back to normal